Negotiating is among the most feared and stress-inducing functions for a sales professional, and also among the most important.
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by Kashina Cusson | Oct 20, 2021 | Message from the Mentor
Negotiating is among the most feared and stress-inducing functions for a sales professional, and also among the most important.
by Kashina Cusson | Oct 7, 2021 | Message from the Mentor
Anger is one of the first emotions human beings experience but the last one we learn to effectively manage. Many people spend a lifetime denying, suppressing, displacing, and/or avoiding this troublesome sensation. Because anger usually occurs within an interpersonal context, it is a common experience and presents a challenge to all human beings.
by Emily Bloemer | Sep 23, 2021 | Message from the Mentor
The Wall Street Journal recently reported that sales jobs are plentiful in the wake of the pandemic; however, recruiters are struggling to convince people to make sales a career, noting “Young workers may associate it with high-pressure tactics.”
by Kashina Cusson | Aug 26, 2021 | Message from the Mentor
It takes a natural talent and practiced skill to be a successful salesperson, but even the most successful sellers make mistakes. Throughout a sales career, reps are likely trying different approaches, taking calculated risks, making mistakes, and learning from them.
by Ed Albertson | Aug 11, 2021 | Message from the Mentor
In sales, we talk a great deal about the importance of effective communication with our customers. As people, we also talk about the value of communication in every good relationship we have in our lives. So, what happens when communication breaks down in the workplace?
by Kashina Cusson | Jul 29, 2021 | Message from the Mentor
The Tokyo Olympic Games are finally here. There is so much to admire about the athletes who are competing, from the power of their physical abilities to their mental toughness. There is also a great deal that sales professionals can learn from the practices that drive their success.
by Ed Albertson | Jul 14, 2021 | Message from the Mentor
A sales methodology that emphasizes solution selling requires sales representatives to focus their presentations on what the client or prospect truly needs and what gap they are trying to close. Too many reps overwhelm their customers with every feature and function of their products, not realizing this information can be unimportant.
by Kashina Cusson | Jul 1, 2021 | Message from the Mentor
As sales professionals depart a training experience, one of the tools they typically take with them is some sort of call planning form.
by Carew International | Jun 21, 2021 | Message from the Mentor
Every sales professional wants to know how to acknowledge a customer’s concern, so put away the overused acknowledgements and become the standard of excellence by which your competitors are judged!
by Kashina Cusson | Jun 21, 2021 | Message from the Mentor
Endless uncontrollable factors can lead to a sales rep’s failure. Sometimes setbacks happen, and they can be so demoralizing that new sales professionals give up and experienced ones fall into a sales slump.