In Sales, Soft Skills Drive Customer Experience

In his recent guest column for Training Industry, Carew CEO Jeff Seeley addresses the gap between technology-driven sales enablement and the selling skills that drive and optimize the customer experience. Read the full article.

3 Barriers to Understanding Your Customer’s Reality

by Holly Phillips | Feb 13, 2025

A major enemy of effective interpersonal communication is the failure to understand the “perceived r

You Made It to the Top. Here’s How to Stay There: 3 Tips for Retaining Preferred Position with Customers

by Kashina Cusson | Jan 28, 2025

Your hard work, tenacity and superior professional selling skills have paid off, and you have finall

A Complete Guide to Customer-Salesperson Relationships

by Kashina Cusson | Jan 25, 2025

Whether personal or professional, the healthiest and most satisfying relationships are those which are mutual, balanced, and beneficial to both parties. The relationship between a sales professional and their customer is no exception.